Privacy Policy

The term “Personal Data” as used in this Privacy Policy refers to information such as your name, e-mail address, mailing address, or telephone number that can be used to identify you. Generally, we will only process your Personal Data as described in this Privacy Policy. However, we reserve the right, to conduct additional processing to the extent permitted or required by law, or in support of any legal or criminal investigation.

The next sections explain how and when we collect Personal Data from you.

Most of our services do not require any form of registration, allowing you to visit our site without telling us who you are. However, some services may require you to provide us with Personal Data. In these situations, if you choose to withhold any Personal Data requested by us, it may not be possible for you to gain access to certain parts of the site and for us to respond to your query.

The data collected through our website will be sent to Hamamatsu Photonics sales, communication and/or development departments. The data will be relayed to Hamamatsu Photonics K.K. (HPK) and responsible affiliated company of HPK or the contracted distributors or service providers to be able to provide the best solution to the request, and the data may be used for marketing research and other marketing purposes in our company. The data will not be relayed to any other third party and not be used for any other purpose. The data will be stored for the time period necessary for the purposes for which it was collected.]

Cookies are small pieces of information sent by a website to a Visitor’s hard disk. Cookies cannot be used to run programs or deliver viruses to your computer. If you choose not to accept our cookies, we cannot guarantee that your experience will be as fulfilling as it would otherwise be. We may also place cookies from third parties for functional and marketing purposes. The use of cookies is widespread and benefits the surfer. For further information, see Hamamatsu Cookie Policy.

We will not sell, share, or otherwise distribute your Personal Data to third parties except as provided in this Privacy Policy. We may disclose your Personal Data to other Hamamatsu affiliates worldwide that agree to treat it in accordance with this Privacy Policy.

We will reveal a visitor’s personal information without his/her prior permission only when we have reason to believe that the disclosure of this information is required to establish the identity of, to contact or to initiate legal proceedings against a person or persons who are suspected of infringing rights or property belonging to Hamamatsu or to others who could be harmed by the visitor’s activities or of persons who could (deliberately or otherwise) transgress upon these rights and property.

We are permitted to disclose personal information when we have good reason to believe that this is legally required. Therefore, Personal Data may be disclosed to a third party if we are required to do so because of an applicable law, court order or governmental regulation, or if such disclosure is otherwise necessary in support of any criminal or other legal investigation or proceeding here or abroad.

As provided in this Privacy Policy, your Personal Data may be transferred to and stored our affiliated companies located in outside EEA, such as Japan, the U.S, and China. We, HAMAMATSU Group take appropriate security measures under an agreement which satisfies EU requirements for the transfer of personal data to data processors or data controllers outside the EEA, such as standard contractual clauses.

We assume that all Visitors of our website, have carefully read this document and agree to its contents. If someone does not agree with this privacy policy, they should refrain from using our website and platform. We reserve the right to change our privacy policy as necessity dictates. Continued use of Hamamatsu websites after having been informed of any such changes to these conditions implies acceptance of the revised privacy policy. This privacy policy is an integral part of Hamamatsu’s terms of use.

Whenever we process Personal Data, we take reasonable steps to ensure that your Personal Data is kept accurate and up-to date for the purposes for which it was collected. We will provide you with the ability to object to the processing of your Personal Data if such processing is not reasonably required for a legitimate business purpose as described in this policy or our compliance with law. In the case of electronic direct marketing, we will provide you with a method to opt out of receiving further marketing materials or with a method to opt in if required by law.

In accordance with GDPR, you have the right to access, modify, delete, and restrict handling or relocate (shift) your personal data to the management of other organizations without disturbing and be free from automated decision making and profiling – individuals can be against the risk that a potentially damaging decision is made without human intervention by sending an email or writing to <Inquiry Desk> provided below.

If you are dissatisfied with the processing of EU personal data of HAMAMATSU, you can make a complaint to your local supervisory authority in EEA member country, or the inquiry desk of our company. In addition, customers have the right to withdraw their consent at any time, and withdrawing the consent shall not affect the legitimacy of processing and transferring of EU personal data before withdrawing.

We only retain your personal data collected from a User for a limited period of time as long as we need to fulfil the purpose which we have initially collected it, unless otherwise required by law.

Email: info@hamamatsu.eu
Writing to:
HAMAMATSU PHOTONICS Europe GmbH
Arzbergerstr. 10
82211 Herrsching
Germany

To ensure the security and confidentiality of Personal Data that we collect online, we use data networks protected, inter alia, by industry standard firewall and password protection.

In the course of handling your Personal Data, we take all reasonable precautions to keep your personal information secure and require any third parties that handle or process your personal information for us to do the same. Access to your personal information is restricted to prevent unauthorized access, modification or misuse and is only permitted among our employees and agents on a need-to-know basis.