Support Request

    * required information

    Contact Information


    First name*

    Last name*


    Phone (000-000-0000)*


    Product Information

    Software version*

    Dongle ID*

    If you need assistance finding the Dongle ID,
    please open the software and go to Help/About section.
    If you are using HCImageLive enter 0000

    Operating system

    Camera model

    DCAM version

    Please describe the problem(s) you're experiencing*

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